Our Policies

Clear policies for a smooth, respectful salon experience.

━ HOHM Booking

How to Book

Booking your appointment is simple. All appointments are booked through our online booking page, where you can see real-time availability and choose your stylist. You can also call or text us at (415) 818-2449.

For complex color services such as lived-in blonde, color corrections, major transformations, or first-time blonding, a consultation is required before we confirm your booking. This ensures we schedule the right amount of time and create a realistic plan for your hair.

━ HOHM Ploicies

Appointment Policies

01

We kindly ask for at least 48 hours' notice to cancel or reschedule. Cancellations inside that window are charged 50% of the service price, and same-day cancellations or no-shows are charged in full.

02

Rescheduling on the day of your appointment is treated the same as a same-day cancellation. We're a small team, and a same-day change could mean the slot goes unfilled.

03

We hold a 15-minute grace period. Some services can still be completed if you're running late; others can't, and we may need to shorten or reschedule. Let us know as soon as you can and we'll do our best.

04

Prices listed are starting prices. Your final cost depends on your stylist and on your hair's length, density, and how much product a service takes.

━ HOHM FAqs

Helpful answers for a confident salon experience.

Where do I park?

Street parking is easy and free right out front. We're in a quiet residential pocket of the city, so no circling.

Should I wash my hair before a color appointment?

You don’t need freshly washed hair, but please arrive with hair that is clean, dry, and free from heavy oils, sprays, or styling products.

Do I need a consultation before booking color?

For major changes, first-time blonding, or color corrections, yes. It means we book the right amount of time and make a realistic plan. Color consultations are free.

Do you do men's and kids' cuts?

Yes. Men's, women's, and kids ten and under, plus color, extensions, and styling. We do all of it.

What if I’m not sure what service to book?

Choose a consultation or contact us before booking. We’ll guide you toward the right service based on your hair goals.

What happens if I’m running late?

Please contact us as soon as you can. We hold a 15-minute grace period — if there's enough time we'll still do our best to see you, but late arrivals may need to be rescheduled.

━ Ready when you are

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